Shipping and Payment Options

First: Payment Policy
Available payment methods
At heehoo.ae, we provide you with secure and easy payment options to ensure a seamless shopping experience, payment methods include the following:

- Installment through Tabi and Tamara
- Payment via credit and debit cards (Visa, MasterCard)
- Payment upon receipt
- Electronic wallets (Apple Pay, Google Pay and others as available)

Payment Details

All transactions are made via encrypted and secure payment gates to protect your data.
Payment is confirmed immediately upon receipt of the payment, and you will receive an email with order details.
In case of any error during payment, please contact customer service to resolve the issue immediately.

Second: Shipping and Delivery Policy

Shipping duration and fees:

- Within the United Arab Emirates: 1 to 3 working days.
- Shipping fee: AED 15.

Tracking Orders
After shipping your order, you will receive an email tracking number or text messages, and you can follow its status via our website.

Shipping Delay Policy
In cases of delays caused by force majeure (such as weather conditions, official holidays, or logistical problems), we will keep you informed and work on the problem as soon as possible.

Damaged or Lost Orders:

If you receive a damaged product or you do not receive the order on time, please contact our customer service team and we will address the issue immediately.

For more information
If you have any inquiry about payment or shipping, please feel free to contact us via:
Phone: +971 54444 5476
WhatsApp: +971 54 444 5476